Contact

Email [email protected]. That is support, sales, billing questions and bug reports — there is one inbox and it is not a ticket queue you shout into.

Who you're writing to

BLIXTAR TECH S.R.L. operates Shopwright. It is an independent, founder-led product with no investors and no support tiers, so your email reaches someone who can actually change the thing you are writing about. Every email gets an answer.

Email is the only channel

There is no phone line and no contact form, because neither would be answered by anyone else and a form that quietly loses your message is worse than an address. Write in whatever detail suits you; screenshots help.

Billing, refunds and payments

Paddle.com is our merchant of record: they take the payment, issue invoices and process refunds, and charges appear on your statement as BLIXTAR rather than as Shopwright. Refund requests still start with an email to us — see the Refund Policy for what is covered and how it works.

Privacy and your data

Requests about your personal data — access, correction, deletion — go to the same address. The Privacy Policy sets out who controls the data and how to complain if we get it wrong, and the Terms of Service cover the rest of the agreement.